Terms and Conditions

EARS Motorsport Ireland are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.

Our Contact details:
EARS Motorsport Ireland
Muddy Hill
County Cork
Phone: 00 353 (0) 22 42050
Fax: 00 353 (0) 22 42155
Email: info@ears.ie

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payments securely online.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason.

Shipping And Handling
We aim to despatch all orders within 48 hours of receipt, stocked items will be despatched same day on orders placed prior to 12pm. See 'Delivery Information' page for further details.

Delivery Information
EARS Motorsport Ireland Limited have shipping solutions for delivery of goods worldwide. Currently this site is configured to work with our partners An Post & GLS Group. These services are structured for economy service. If you have a time sensitive order & specifically need an item shipped express, please contact us as we have the facility to ship with TNT or DHL where required.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
VAT is currently charged on all orders at 23% VAT. If you are outside Europe VAT will not be charged. Customers within Europe with a current VAT registration number can be invoiced VAT free by registering their company details within the checkout area. If you are a UK company and would prefer to be invoiced in GBP£ with UK Vat we can invoice through our Northern branch. However you will not be able to complete this purchase online. You can email or call us with your requirements from which we can generate the order/invoice.

Credit Card Security
We have implemented numerous measures to ensure that purchasing online from us is 100% safe and secure.
Credit card payments are made securely via the SagePay system, utilising the very latest 3D secure transaction processes and CVV2/CVC2 verification. We have no sight of, nor do we store your credit card details at any time.

All products are covered by manufacturers guarantees only, no responsibility is undertaken by EARS Motorsport Ireland directly.

Reaching Us
If you need to reach us, please email us using the contact us link to the left of all pages, alternatively, you can call on 022 42050 (International +353 22 42050) or write to us at:
EARS Motorsport Ireland
Muddy Hill
County Cork

Privacy Policy
EARS Motorsport Ireland Limited will not disclose customers information to any third parties and do not store financial information.
Cookies are used on this shopping site to keep track of the contents of your shopping basket only once you have selected an item.

Customer information collected by this site will be used only to:
Take and fulfill customer orders.
Manage and improve our website and service.
Enable delivery of goods.
We have implemented numerous measures to ensure that purchasing online from us is 100% safe and secure.

Returns Policy

If for some reason you are not happy with your purchase you can return it for a refund. Our refund policy and process is as follows: We accept returns of goods sold to you if you make a mistake, are not happy with your purchase or if the items arrive damaged or defective, as long as you send us an email at info@ears.ie within 7 days of receipt of goods, quoting “Returns Request” in the subject heading, and clearly stating your name, contact details, order number, reasons for return and whether you request replacement or refund. You must then return the goods by post to EARS Motorsport Ireland Limited, Muddy Hill, Mallow, County Cork, Ireland, P51 FF95 within 14 days.

On receipt of your emailed return request and the returned item in the post, we will either replace the goods or fully refund the price (as per your request) within a maximum 30 days receipt of the return.

The returner is responsible for any shipping charges incurred returning the goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Where returned goods are damaged or not in re-saleable condition or, the reason the product is being returned is due to damage caused by you, we will not be able to provide any replacement or refund. All goods must be returned in perfect condition otherwise EARS Motorsport Ireland Limited will not be able to issue a refund or exchange.

All goods returned must be unused, in original condition with packaging intact and must be authorised by EARS Motorsport Ireland prior to return.  Underwear products are not returnable if they have been removed from packaging. 

Any returns will only be accepted with prior authorisation & authorisation number, please contact us for details.

If you send your goods back without prior authorisation this may delay your refund.
EARS Motorsport Ireland reserve the right to impose a handling / restocking charge on all correctly supplied returned goods.

Remittance Terms
Payment must be made in full prior to despatch of goods.